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Note that in some cases, after configuring the previous steps, you may need to restart the router to fully re-establish connectivity. If there is an IPv6 address on an interface and the device cannot connect to the Internet or Smart software agent, configure the interface to only use IPv4 for smart licensing, with the following configuration mode command:.
Request a license corresponding to the configured technology package level and throughput level. Changing Throughput Licenses. When working with Cisco Smart Licenses, using the platform hardware throughput level command requests a license for the new throughput level. Typically, the activation process requires several minutes. When the new license was activated, throughput would change to the newly configured level. The router maintains the original throughput level until the license for the new throughput is activated.
In the following example, the router has been authorized previously for a throughput of M. The first line in the example is a request for a M throughput license. While the request is pending, the show license all command indicates the current authorized level M and the pending license M , both shown in bold. Configure the throughput level for the license to request. For Cisco Smart Licensing, the procedure for requesting the license is as follows:.
By default, the ID certificate is automatically renewed every 6 months. You can manually renew the ID certificate using this procedure. This may be useful in either of the following circumstances:. After making licensing changes in the Smart Software Manager. You can manually renew the license using this procedure. Only a limited window of Internet access is available. Removes the Cisco Smart Licensing registration for the device instance.
All Cisco Smart Licensing certificates are removed on the router and the entitlements are released from the Smart Call Home backend server. Reboot the device for the change to take effect. For the no case, if Smart Licensing is already registered, the Smart Agent performs the license smart deregister operation that deactivates Smart Licensing.
Restarts the router. This is required to complete the process of disabling the Cisco Smart License. This message may also occur as a result of the router having been configured to have a higher performance level compared to the previously purchased feature set. After the "out of compliance" message appears, the system continues to operate at the previously licensed throughput rate.
The license authorization expires if the CSSM satellite server has had no connectivity with the Smart Licensing server for more than 90 days. The license then changes to a License Authorization Expired State and the router continues to operate at the previously licensed state and runs in the Feature Restricted mode.
The following example shows a typical license expiry message that appears on the console. In the Feature Restricted mode, the feature configuration commands are blocked except for those commands that are needed for licensing. Also, the commands for setting the technology features and the throughput rate are available.
In the Feature Restricted mode you cannot save or write the running configuration. However, starting from the From the Renew your license to move out of the Feature Restricted mode. After you confirm by pressing Enter and proceed with the reload, the existing configuration is retained and the router continues to run.
Note that the existing configuration cannot be modified. If you further attempt to authorize or renew licenses with the Smart Licensing server, and if communication cannot be achieved with the Smart Licensing server e. The following example displays this scenario:. After you enter the platform hardware throughput restricted-throughput-rate-mode command, the system displays the following message:. After the next reload, the throughput rate restricted mode is in operation, and the traffic throughput rate is Kbps.
When the modification of the start-up configuration is disabled, changes you make such as registering a new license or configuring the license server connectivity in the Feature Restricted mode are lost if you reboot the router. The router then returns to the Feature Restricted mode.
If you use the platform hardware throughput restricted-throughput-rate-mode command, recovery is possible as you can use the configuration commands that are required to restore the router license. The device communicates with the Smart Licensing server and then pre-existing licenses are renewed.
This process describes how to activate permanent license reservation PLR , which allows a product instance or device to have universal entitlement to a license. The license will not become out of compliance. Enter global configuration mode on the device onto which you want to install a license using PLR. PLR is now active. This reservation is permanent until it is manually returned or deactivated after it is no longer required.
For example, if you want to change the licensing on the device and save the cost of using PLR. In rare cases, you can use this second form of the command, when you input a value for the auth-code. This is useful when the current reservation status of the license was previously cleared; for example, after the license smart reservation cancel command was used to cancel a request.
Select Actions , click Remove Product Instance. Utility Reporting allows you to pay for features based on usage, instead of paying in advance for feature licenses. The device collects usage data every 15 minutes and sends it to the CSSM satellite every four hours.
The device stores usage data for up to 30 days and the CSSM satellite saves data for 90 days. If there is a lack of connection for more than 30 days, the Cisco accounts team should contact you to communicate any issues. Add the licensese that are going to be used for utility reporting using a post-payment method into a smart account.
For example, see Smart Software Licensing Overview. Install and configure CSSM satellite. For further information, see Smart Software Manager satellite. Register the device. Use the "no" form of this command, no license smart utility , to signal your intention to remove the Utility Reporting feature. Sets the transport type as smart 4th keyword above. Use the "no" form of this command, no license smart url , to clear the value of the registration-url.
To verify that utility reporting data is being sent from the CSSM satellite to Cisco, enter the command shown in the following example, in configuration mode:. Other data shows the date and time that the report was sent, and the expected date and time of the next utility report 4 hours later.
To set the information that will appear in the " Customer Information " section of the show license command above, use the following command:. Use the show license all command to display the device registration information. The show call-home profile all and show license tech support commands may be helpful during troubleshooting.
For example, if a 50 Mbps license is installed, then a maximum of 50 Mbps of bidirectional traffic is possible. The license shaper regulates the throughput on interfaces for both priority traffic and non-priority traffic:. The GigabitEthernet 0 dedicated management interface is not counted. Throughput limits are checked globally, not on a per-interface basis. If the throughput level is exceeded, then packets may get discarded.
The figure below shows how the license shaper, also known as a traffic shaper, works. In this example, the four interfaces on a Cisco CSR v are passing an aggregated traffic level of 60 Mbps. Because this exceeds the 50 Mbps license-enforced maximum throughput, 10 Mbps of traffic is discarded.
To check the license-based performance limiter value, use the following command for your interface:. The value for the license performance limiter field should match the current maximum throughput level as shown with the show platform hardware throughput level command.
For more information about verifying the VM performance indicators, see your hypervisor documentation. In the example, the input rate shown in bold is close to 60 Mbps. The output rate shown in bold is close to 50 Mbps. In this case, the input rate exceeds 50 Mbps, the maximum license rate allowed. The following command displays the number of packages dropped when the maximum throughput is exceeded:. When the actual throughput level approaches the maximum allowed by the installed license, you will receive an alert message similar to the following the message may differ depending on the release version :.
When the throughput exceeds the maximum allowed bandwidth set by the license, you will receive an alert message similar to the following Cisco IOS XE 3. You can configure the QoS policies at the interface level to guarantee that high-priority traffic is not dropped. The maximum allowable throughput is based on the installed throughput license.
By default, when the router first boots, the throughput level notification is enabled, and notifications are sent when the router reaches 95 percent of the maximum throughput level. The throughput level is measured every seconds. When the router is rebooted, the threshold and interval level settings configured using the set platform hardware throughput-monitor command are retained.
The following command configures the hardware throughput monitor settings. The threshold percentage value represents the percentage of the maximum throughput at which the system notifies you. The valid range is from 75 to 95, and the default value is 95 percent. The interval value represents how often the system measures the throughput level. The valid range is from 30 to seconds.
The default value is seconds. To display the platform hardware throughput monitor settings, use the show platform hardware throughput-monitor parameters command, as shown in the following example:. The following example shows a console log message received when the average throughput has exceeded 95 percent of the maximum throughput with a sample period of seconds:.
The following example shows a console log message received when the average throughput approaches maximum allowed throughput set by the installed license:. To disable the platform hardware throughput monitor, perform the following command:. The router's license is node-locked to the vUDI. If you clone the router's VM to a new VM instance, the vUDI is in most cases automatically updated when the router first boots up on the cloned machine. Once you enter the request license new-udi command, you will be prompted to confirm, and then you will receive a series of system messages confirming the request:.
To display the UDI history of the router's feature license, including previous virtual UDIs, enter the show license udi history command. When the Cisco CSR v first boots, the network interfaces are activated but feature support is limited and the throughput is limited to 2.
The evaluation license is bundled with the software, but you must activate the evaluation license to access the features. Activates the evaluation license on the Cisco CSR v upon the next reload. Restarts the Cisco CSR v to boot to the feature level set using the license boot level command.
After the Cisco CSR v restarts, verifies that the license has been installed and is active. Verifies the Cisco CSR v maximum throughput level. Activates the license on the Cisco CSR v upon the next reload. Restarts the Cisco CSR v to enable the feature set and the maximum throughput supported by the license. The available throughput options vary depending on the release version.
Verifies that the Cisco CSR v maximum throughput level matches that of the installed license. The following tables provide information about the corresponding network stack license for every device license and throughput combination. Skip to content Skip to search Skip to footer. Book Contents Book Contents. Find Matches in This Book.
Log in to Save Content. PDF - Complete Book 8. Updated: October 6, The following evaluation licenses are available: AX feature set with 50 Mbps maximum throughput APPX feature set with 5 Gbps maximum throughput The evaluation licenses are available for download at the Cisco Software Licensing portal. Note If you are installing an evaluation license for a feature set with a maximum throughput of 10 Gbps, then additional configuration is required to support the 10 Gbps interface.
For more information, see the Configuring an Interface for 10Gbps Maximum Throughput section in this guide. Enter your password if prompted. Step 2 show license udi Example: show license udi Displays all the UDI values that can be licensed in a system.
You need the UDI of the device to obtain the evaluation license. Click on Continue to Product Registration. Select the evaluation license. Download the evaluation license. Accept the End-User License Agreement when prompted. Step 5 configure terminal Example: configure terminal Enters global configuration mode.
Step 7 end Example: end Exits global configuration mode. Step 9 reload Example: reload Restarts the router to enable the feature set and the maximum throughput supported by the evaluation license. Step 10 show license detail Example: show license detail Displays the license information. What to do next Note If you are installing an evaluation license for a feature set with a maximum throughput of 10 Gbps, then additional configuration is required to support the 10 Gbps interface.
Note If you installed a license that supports a maximum throughput of 10 Gbps, then additional configuration is required to support the 10 Gbps interface. The PAK serves as a receipt and is used as part of the process to obtain a license. Step 3 show license udi Displays all the UDI values that can be licensed in a system.
You need the UDI of the device as part of the process to obtain a license. The UDI is case-sensitive, and should be entered in all capital letters. After entering the appropriate information, you will receive an e-mail containing the license information that you can use to install the license: Copy the license file received from the Cisco Product License Registration portal to the appropriate file system on the device. Accept the end-user license agreement if prompted.
Step 6 configure terminal Example: Router configure terminal Enters global configuration mode. Step 8 end Example: Router config end Exits configuration mode. Step 10 reload Example: Router reload Restarts the router to enable the feature set and the maximum throughput supported by the license. Note: If you are installing an AX license, you do not need to restart the router. Note: After issuing this command, you do not need to restart the router.
What to do next Repeat these steps for each license available for your PAK. Configuring an Interface for 10 Gbps Maximum Throughput If you installed a license with maximum throughput with 10 Gbps, then additional configuration is required to obtain the 10 Gbps throughput on an interface. Step 2 configure terminal Example: Router configure terminal Enters global configuration mode. Step 4 no negotiation auto Example: Router config-if no negotiation auto Disables the autonegotation protocol setting on the interface.
Step 5 speed Example: Router config-if speed Configures the interface speed to 10 Gbps. Note Restrictions apply when installing memory add-on licenses with a broadband feature license. Table 1. CSR v with no add-on licenses. The following prerequisites apply: The base feature license must be installed.
Step 3 show license udi Example: Router show license udi Displays all the UDI values that can be licensed in a system. Step 7 platform memory add memory Example: Router config platform memory add Adds the memory allocation to the router to accommodate added memory license s. Step 11 reload Example: Router reload Restarts the router to enable the memory add-on license to be activated. Step 12 show license detail Example: Router show license detail Displays the license information to verify the installation of the memory license s.
The following restrictions apply: The APPX feature license with a minimum of 1 Gbps maximum throughput must be installed. Step 5 show platform software vmemory info Verifies the current memory allocation on the router. Step 8 platform memory add memory Example: Router config platform memory add Optional Adds the memory allocation to the router to accommodate added memory license s.
Note The broadband feature license adds 4 MB of additional memory. If you want to add more memory, you must use this command. Adding more broadband feature licenses does not add more memory. Step 9 end Example: Router config end Exits configuration mode. Step 12 reload Example: Router reload Restarts the router to enable the memory add-on license to be activated.
Step 13 show license detail Example: Router show license detail Displays the license information to verify the installation of the broadband feature license s and memory license s. Step 14 show platform software vmemory info Verifies the updated memory allocation on the router. Step 15 Optional Install memory add-on licenses as needed. The following are the possible states for the license: Active, In Use This state indicates that the license is active and is in use by the Cisco CSR v.
Inactive This state indicates that the license is installed on the Cisco CSR v but is no longer valid. The Standard technology package was changed to the IPBase technology package. The Advanced technology package was changed to the Security technology package. The Premium technology package was changed to the AX package. Procedure Step 1 configure terminal Example: Router configure terminal Enters configuration mode. Step 2 service call-home Example: Router config call-home Activates the call-home feature.
Step 4 profile name Example: Router config-call-home profile CiscoTAC-1 Enters the Call Home destination profile configuration submode for the specified destination profile. Step 5 destination transport-method http Example: Router cfg-call-home-profile destination transport-method email Enables the HTTP message transport method. Step 6 no destination transport-method email Example: Router cfg-call-home-profile no destination transport-method email Disables email as the transport method.
Example: Router configure terminal Enters the global configuration mode. Step 2 Execute the license smart enable command. Step 4 exit Example: Router config exit Exits the configuration mode. Explanation: The application is attempting to set the HA information for an entitlement instance handle when another duplicate instance already exists with same entitlement tag, appHaName and appHaInstanceID. Recommended Action: Go to the Smart Licensing portal to view your entitlements and attempt to find out why you are not authorized to use this license.
Recommended Action: Save the configuration before reloading. An automatic retry occurs. Recommended Action: If the ID token is invalid, it may have expired. Some features may have restricted usage. Recommended Action: You can go to the Smart Licensing portal and view your entitlements, to try and find out why the entitlements are out of compliance. Recommended Action: This is a Smart Licensing internal error.
Please report this to Cisco TAC. Report it to Cisco TAC. This may have been due to an invalid ID token or because the device is already registered Recommended Action: If the ID token was invalid it may have expired or you may be using an ID token from the Smart Software Manager and you are registering with a satellite.
Smart Licensing will transition to the unregistered state. Please re-register this product to correct the problem. Explanation: The current time is outside the valid registration period in the ID certificate. Explanation: The registration for this device will expire at the specified time. Use the show license usage command to see more details. Explanation: When setting up peer informations for an entitlement that supports attribute, the given peer information already exists. Recommended Action: Change the reservation configuration in either of the nodes or both of the nodes so that they match each other.
The agent will transition to the un-registered state in 60 minutes. Explanation: The system clock has been changed so that it is now outside the valid registration period. Recommended Action: Set the system clock back to the correct date and time. Use the 'show license usage' command to see the exact error. Explanation: When removing peer information for an entitlement that supports the attribute, the given peer information does not exist.
Explanation: When adding peer information for an entitlement that supports an attribute, the peer information contains the same data as its own HA attribute. Recommended Action: Please adjust your device clock to be correct, and retry the registration again. Recommended Action: Register this device with the Cisco Smart Software Manager or satellite before the evaluation period expires. Recommended Action: Save the configuration. Recommended Action: This message is informational only and no action is required.
Recommended Action: Obtain a new utility certificate from Cisco. Explanation: The device is operating within the evaluation period and this period ends in the specified amount of time. Recommended Action: Register this device with the Cisco Smart Software Manager or satellite before the evaluation period ends. Explanation: The device is using the evaluation period which will expire in the specified time Recommended Action: Register this device with the Cisco Smart Software Manager or satellite before the evaluation period expires.
Explanation: All your requested entitlements are authorized by Cisco licensing services. Explanation: Smart Agent chassis role on HA has been changed to either active or standby. Explanation: Smart Licensing has already de-registered with Cisco. Recommended Action: This is informational only and no action is required. Since the device identifier is sent to Cisco this may bypass your host name privacy settings Explanation: The host name has been changed to match a field in the device identifier UDI.
Recommended Action: Change the host name so it does not include any fields in the device identifier. Smart Agent is now unregistered. Explanation: Sent when you cancel a reservation request by using the reservation cancel command. Changing to the unregistered state. Please reboot the system to initialize Smart Licensing communications with Cisco.
The device is registered with Cisco. Note that these messages may also appear as a result of other conditions being true. Step 6 revocation-check none Certificate checking is ignored. Step 7 exit Exits ca-trustpoint configuration mode and returns to global configuration mode.
If there is an IPv6 address on an interface and the device cannot connect to the Internet or Smart software agent, configure the interface to only use IPv4 for smart licensing, with the following configuration mode command: Procedure ip http client source-interface interface Example: Router config ip http client source-interface GigabitEthernet1 Note The interface GigabitEthernet1 needs to have an IPv4 address, not an IPv6 address.
Configures the interface to use IPv4. Requesting Cisco Smart License Throughput Level Licenses Request a license corresponding to the configured technology package level and throughput level. Prerequisites Register the device with the Smart License server. Changing Throughput Licenses When working with Cisco Smart Licenses, using the platform hardware throughput level command requests a license for the new throughput level.
Step 2 platform memory add memory Step 3 show platform software vmemory info Verifies the updated memory allocation. This may be useful in either of the following circumstances: Only a limited window of Internet access is available. Step 2 reload Restarts the router. Configuration CLIs have been blocked. Valid license and reboot is required to recover from this state. Use configuration CLI - platform hardware throughput restricted-throughput-rate-mode if startup-config changes are needed.
Note In the Feature Restricted mode you cannot save or write the running configuration. Example 1 This example shows that if you enter a write command an error message appears. This example shows that if you enter a reload command an error message appears. In the Feature Restricted mode, the platform hardware throughput restricted-throughput-rate-mode command is enabled.
This command is only visible in the Feature Restricted mode. After issuing this command, the throughput rate becomes Kbps after the next reload. This device will need to be re-licensed After the next reload, the throughput rate restricted mode is in operation, and the traffic throughput rate is Kbps. Activating Permanent License Reservation This process describes how to activate permanent license reservation PLR , which allows a product instance or device to have universal entitlement to a license.
Procedure Command or Action Purpose Step 1 configure terminal Enter global configuration mode on the device onto which you want to install a license using PLR. Step 2 license smart enable Enable smart licensing. Step 3 license smart reservation Enables reservation mode. Step 4 end Step 5 license smart reservation request universal Request a reservation request code, which you will later enter in Cisco SSM.
Note In the list of licenses listed in the virtual account, ensure that there is a permanent license reservation PLR license available. Click the license name and see if the license expiration is "Perpetual". Step 8 Make a note of the authorization code. Step 10 license smart reservation install auth-code auth-code is the authorization code obtained in Step 7. This command generates a reservation return code. Cisco SSM removes the product instance. Step 6 Paste the return code and click Remove.
The device is unregistered and operates with a default throughput of 1 Mbps. Enabling Utility Reporting Utility Reporting—Overview Utility Reporting allows you to pay for features based on usage, instead of paying in advance for feature licenses. Utility Reporting—Prerequisites Before enabling Utility Reporting, perform the following steps: Add the licensese that are going to be used for utility reporting using a post-payment method into a smart account.
Enable Smart Licensing on the device. Summary steps: configure terminal license smart enable exit See Enabling Cisco Smart Licensing , in this document. Step 2 license smart utility Registers your intention to use the Utility Reporting feature on the device. Example: Device config license smart utility Step 3 license smart transport smart Sets the transport type as smart 4th keyword above. Here, registration-url - is the transport gateway URL.
The license shaper regulates the throughput on interfaces for both priority traffic and non-priority traffic: Cisco IOS XE 3. Figure 1.
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This will show you any CVEs outstanding for your device. COM and provide the following info:. Eventually, they will hand you off to one of their Entitlement Support personnel who may provide you with the download. This seems to be their last ditch effort to keep you from updating your unsupported device to try and force you to upgrade. Anywho, hopefully this helps you out and saves you some heartache.
If you have to jump through any hoops not listed here, be sure to share them in the comments below! Check It Out Here. Your email address will not be published. Skip to content. Tweet LinkedIn Share. Could you rebuild it quickly? Do you know exactly what configuration it had? Get started with the right security offer for you. Hybrid work Cisco Secure Hybrid Work Secure both office and remote workers at the speed and scale that suits your business needs.
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This will show you any CVEs outstanding for your device. COM and provide the following info:. Eventually, they will hand you off to one of their Entitlement Support personnel who may provide you with the download. This seems to be their last ditch effort to keep you from updating your unsupported device to try and force you to upgrade.
Anywho, hopefully this helps you out and saves you some heartache. If you have to jump through any hoops not listed here, be sure to share them in the comments below! Check It Out Here. Your email address will not be published. Skip to content. Tweet LinkedIn Share. Could you rebuild it quickly?
Do you know exactly what configuration it had? Start by getting access to your company's existing Smart Account. Request an account for your company and delegate another administrator. Download and manage Smart Software Manager Track and manage your licenses. Convert traditional licenses to Smart Licenses. Manage licenses. Download and Upgrade Download new software or updates to your current software.
Access downloads. Traditional Licenses Generate and manage PAK-based and other device licenses, including demo licenses. Access LRP. Manage Smart Account Update your profile information and manage users. Manage account. Access EA Workspace. Manage Entitlements eDelivery, version upgrade, and more management functionality is now available in our new portal.
Access MCE. Get started with Smart Licensing. Cisco licensing made easy Learn about licensing, how to purchase, deploy, and manage your software. Read the guide.
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